When it comes to overseas relocation, True North operates like a backstage pass at a concert. We know how to get you access to exactly what and who you need at the right moment, guide you through the complex layers of backend operations and security issues, and assure your happiness when it’s all over.
At True North, we serve as your consultative partner – a more strategic role than most moving companies. We specialize in helping clients navigate the complexities of global shipping, customs, insurance, and the inevitable twists and turns that require skillful problem solving en route to the destination.
By focusing exclusively on overseas and international moves, we’ve built deep expertise in one category. Our highly trained advisors provide global reach and a vetted network of long-term partners. Our strength lies in the ability to customize the process and carefully target resources, including choosing from a variety of moving and storage agents around the world, based on your specific needs.
Each relationship begins with education and an honest assessment of what your move will entail so that you are fully informed about the entire process, especially any risks or mitigating factors that might influence or optimize your decisions. We also provide you with timely, accurate rates and set realistic expectations from the start.
True North is independently owned, which enables us to make decisions in your best interest without interference. This status allows us to be flexible and responsive. We want your relocation experience to be positive – sure that you made the right choice in working with us because you felt seen, heard, and valued every step of the way.
Our Founder & President
She began her career in the relocation business in 1994 following graduation from the University of Reno, Nevada. After working for several prominent freight forwarders, Heather founded True North Relocation in 2004. With more than 26 years of experience, she leads a company that values integrity and customer service above everything else.
Heather is active member of the International Association of Movers (IAM). She helped create the IAM-YP, a young professional group within IAM, and she served as the group’s Vice Chair from 2000-2004. From 2004-2016, Heather was the President of the Alan F. Wohlstetter Scholarship Fund, which supports students of transportation and logistics. She remains a dedicated board member and serves as North American Representative on the Core Members Management Board. In 2013, Heather was inducted into the International Association of Movers’ Hall of Honor.
During her free time, she enjoys gardening, cooking, and volunteering for local political and charitable organizations.
It was a pleasure to work with True North. They were prompt, efficient, professional, and friendly. We would highly recommend them for an international move!
– Joyce V., Portugal
Hyong Gayles has been working with me since November and she has just been a joy. Fantastic and timely communications, answers to my questions, updates on the progress of the shipment, all done with a personal touch and a good bit of humor…including a gif of confetti when the ship finally left port. I’m super happy I chose your company to handle what has been a surprisingly emotional experience, and especially grateful that Hyong has been my agent.
– Michael H., Australia
Wonderful service – Don’t change a thing!
– Kathleen A., Scotland
This is my 2nd time using Heather and her Co. I would use her again in a heartbeat!
– Barbara L., Alaska
Everything that True North did was great. US customs inspected our shipment, which was unfortunate, but True North helped every step of the way.
– Shira B., South Africa
The entire process from start to finish was handled impeccably. It was truly a “red carpet” service experience. Thanks to all!
– William V., California
Aaron was very helpful, start to finish, answering calls & emails almost immediately. Very pleased, I would use True North again.
– Carol M., Hawaii
True North Relocation strongly supports higher education worldwide through the Alan F. Wohlstetter Scholarship Fund. By providing scholarships to students of transportation and logistics, this fund is helping to improve technology and business practices globally.